1. Overview

Thank you for choosing Tulika Enterprise for your consulting needs. We strive to provide the highest quality of service and value your satisfaction. Please review our refund policy below to understand the conditions under which refunds may be issued.

2. General Policy

• Consultation Services: We offer a satisfaction guarantee for our consultation services. If you are unsatisfied with the service provided, please get in touch with us within 7 days of the consultation to request a refund. We will review your request and, if deemed appropriate, issue a refund based on the nature of the service and your specific circumstances.

• Prepaid Packages: For clients who purchase consulting packages in advance, refunds are available only for unused sessions. If you decide to cancel your package before any sessions have been used, you may request a refund for the remaining unused sessions. Refunds for partially used packages will be prorated based on the number of sessions used.

3. Non-Refundable Items

• Custom Reports and Deliverables: Refunds are unavailable for custom reports, analyses, or deliverables once completed and delivered.

• No-Show Policy: If a client fails to attend a scheduled consultation without prior notice (at least 24 hours), the session will be considered forfeited, and no refund will be provided.

4. How to Request a Refund

To request a refund, please follow these steps:

1. Contact Us: Email us at info@tulikaenterprise.in or use the contact form on our website to submit your refund request (Call us: +91 91473 76051 / +91 89002 81179). Include your name, contact information, and details of the service or package.

2. Provide Details: Clearly explain the reason for your refund request and any supporting information that may be relevant.

3. Review Process: Our team will review your request within 3 business days. We may contact you for additional information if needed.

4. Refund Issuance: If your refund request is approved, we will process the refund to your original payment method within 7-10 business days.

5. Changes to the Refund Policy

Tulika Enterprise reserves the right to modify this refund policy at any time. Any changes will be posted on our website, and we encourage you to review the policy periodically.

6. Contact Us

If you have any questions or concerns about our refund policy, please get in touch with us at info@tulikaenterprise.in or [+91 91473 76051 / +91 89002 81179].

Thank you for your understanding and for choosing Tulika Enterprise. We look forward to serving you.

Refund Policy